Global Accreditation Body for OKR Certifications

OKR Progress Report

  • Purpose: To track the ongoing progress of OKRs during a specific period (e.g., weekly, monthly). They are a key tool for tracking progress, identifying potential roadblocks, and ensuring alignment across teams and departments.
  • Audience: Team members, managers, and leadership.
  • Content:
    • Objective Overview: A summary of each objective and its associated key results.
    • Progress Update: Current progress of each key result, usually with numerical percentages or status indicators (e.g., red, yellow, green).
    • Achievements: Highlights of what has been accomplished.
    • Challenges: Roadblocks or issues encountered that may prevent meeting key results.
    • Next Steps: Actions to be taken to get back on track or continue making progress.

Example:

  • Objective: Increase website traffic
    • KR1: Increase organic search traffic by 25% (Currently 20% achieved)
    • KR2: Publish 15 blog posts (10 published, 5 remaining)
    • KR3: Improve site speed (Completed, site now loads 25% faster)

Figures 5.1 and 5.2 capture reports on goals and key results progress in OKR implementations:

Key Result Progress Report

Figure 5.1: Key Result Progress Report (Source: Vabro)

Figure 5.1 above shows a Vabro dashboard displaying OKR progress report, including goal completion percentages, key result breakdowns, and visual graphs indicating overall achievement trends.

Goals Progress Report

Figure 5.2: Goals Progress Report (Source: Microsoft Viva)

Figure 5.2 above depicts Microsoft Viva Goals dashboard presenting a progress report containing goal completion percentages, individual key result progress, and a summary of team-wide objective performance.

Here are some main components and details that are often included in an OKR progress report:

  • Summary of Objectives
    • Objective Overview: A brief description of each objective for the current OKR cycle.
    • Objective Status: A simple status indicator (e.g., red, yellow, green) showing whether the objective is on track, at risk, or off track.
  • Key Results and Their Status
    • Key Result Details: A breakdown of each key result associated with the objective.
    • Progress: The current progress percentage (e.g., 40% completed) or a qualitative assessment (e.g., 3/5 milestones achieved).
    • Status Indicator: Similar to the objective status, each key result can be marked with a color or symbol (e.g., red, yellow, green) to indicate whether it's on track or needs attention.
  • Progress Against KPIs or Metrics
    • Quantitative Metrics: If the key results are tied to specific numbers (e.g., revenue growth, user acquisition), you would include the latest performance against those metrics.
    • Graphical Representation: Charts or graphs that show progress over time, helping to visually capture trends and changes.
  • Achievements and Milestones
    • Completed Key Results: Highlight key results or milestones that have been fully achieved during the reporting period.
    • Completed Tasks: Significant tasks or projects that have contributed to the completion of a key result.
  • Challenges and Obstacles
    • Roadblocks: Describe any issues or challenges that have impeded progress, such as resource constraints, dependencies on other teams, or external factors.
    • Action Plans: Outline steps that are being taken to overcome these challenges or any changes in strategy.
  • Adjustments or Changes
    • Revised Key Results: If some key results are unrealistic or need adjustment, this section will show the modifications made (e.g., adjusting metrics, changing deadlines).
    • Shifts in Strategy: If any shifts in strategy are required to stay aligned with the objective, these will be outlined here.
  • Next Steps
    • Immediate Actions: A summary of the tasks and actions the team will focus on in the next reporting period to ensure continued progress.
    • Milestones for the Next Period: Specific targets or dates when key results should be achieved.
  • Overall Progress Rating
    • Percentage Completion of OKRs: An aggregate measure of the progress across all objectives and key results. This could be calculated based on the completion percentage of each key result.
    • Reflection and Learnings: A quick reflection on what’s been working and what could be improved for the next cycle.

Example of an OKR Status Report (Overview)

Objective: Increase Customer Satisfaction (Q1 2025)

Key Results:

  1. KR1: Improve NPS score from 60 to 75 – 50% complete (NPS increased to 68)
  2. KR2: Launch a new customer support portal – 100% complete (Launched)
  3. KR3: Resolve 90% of support tickets within 24 hours – 70% complete

Achievements:

  • Launched the customer support portal ahead of schedule.
  • Improved internal processes, resulting in a 10% increase in support ticket resolution speed.

Challenges:

  • The NPS score improvement is slower than expected due to delayed customer feedback collection.

Action Plans:

  • Plan to expedite customer feedback collection via surveys.
  • Focusing on faster response times for support tickets.

Next Steps:

  • Aim to achieve a 5% improvement in NPS by end of Q1.
  • Continue to monitor support ticket resolution times closely.

Overall OKR Status: On Track (70% of KR goals achieved so far)